Legal & Compliance

Privacy Policy

Cancer care requires honesty and trust. This policy explains how we protect your personal and medical information in plain, simple terms.

Effective Date: August 2026

At OncoVie ("we", "us", or "our"), led by Dr Ajay Kumar and Dr Sangeetha K, we understand that a cancer diagnosis is a sensitive time. We treat the personal and health information you share with us digitally with the same strict confidentiality, dignity, and respect as we do in our physical consulting rooms in Mangalore.

This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (oncovie.in) or communicate with us online, in compliance with the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology Rules, 2011, and the National Medical Commission (NMC) guidelines.

The Information We Collect

We only collect information that helps us provide you with clear communication and integrated cancer care. This may include:

  • Identity & Contact Information: Your full name, phone number, and email address when you request an appointment or subscribe to updates.
  • Sensitive Medical Information: Your area of concern (e.g., surgical or gynaecological oncology), preferred doctor, and any brief health details you choose to share in appointment requests. (Note: We provide a safe, private pathway for women seeking gynaecological care with Dr Sangeetha K).
  • Technical Information: Standard website analytics (like IP addresses, browser types, and device information) to ensure our website functions correctly.

How We Use Your Information

Your information is never used for aggressive marketing or fear-based advertising. We use it strictly to:

  • Schedule, confirm, and manage your consultation or second opinion.
  • Review your case prior to your visit so both specialists can prepare a coordinated approach.
  • Respond to your questions securely via phone, email, or WhatsApp.
  • Send occasional, educational updates on cancer care (only if you have explicitly subscribed to our newsletter, which you can opt out of at any time).

How Your Information is Shared

We do not sell, rent, or trade your personal data. Your information is only shared under the following circumstances:

  • Our Clinical Team: Shared strictly between Dr Ajay Kumar, Dr Sangeetha K, and our immediate medical support staff to facilitate your integrated care.
  • Affiliated Hospitals: Because our doctors operate and consult within established hospital networks in Mangalore, your details may be shared securely with the specific hospital's registration desk to formalize your appointment and treatment.
  • Legal Requirements: If mandated by Indian law or government authorities.

Data Security

We implement reasonable security practices to protect your data against unauthorized access or disclosure. However, please remember that no digital transmission is entirely secure. We ask that you do not send highly sensitive diagnostic images or extensive medical files through standard email or web forms; our doctors will review these physically with you during your appointment.

Your Rights

Under Indian data protection laws, you have the right to:

  • Access: Request a summary of the personal data we hold about you.
  • Correction: Ask us to correct any inaccurate information.
  • Erasure / Withdrawal of Consent: Ask us to delete your digital information or withdraw your consent for us to contact you, provided it does not conflict with mandatory medical record-keeping laws in India.

Links to Other Websites

Our website may contain links to external resources (such as educational health sites). We do not control these third-party sites and are not responsible for their privacy practices.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practice or Indian legal requirements. The updated version will always be posted on this page with a revised "Effective Date."

Contact Us

If you have any questions about how we handle your data, or if you wish to exercise your data rights, please reach out to us:

Location

Mangalore, Karnataka, India

For urgent medical concerns, please contact your nearest emergency room.